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all tents come with a camp-sized air mattress (74 inches by 24 inches), fitted sheet, throw blanket, moonlight, bamboo breakfast tray, fairy lights, decorative pillows, and accessories. 

due to hygiene reasons, clients are required to ensure guests bring their pillows to sleep on. the pillows provided are for decoration only.

bedding, tent covers, and pillowcases are all laundered and disinfected after each event. decorations, pillows, and mattresses are disinfected after each event. 

sole + luna events only accepts bank transfer payments via Venmo.

sole + luna events reserve the right to decline any event. a non-refundable $100 deposit and signed contract/waiver are required to reserve the date of your event. the $100 will be used as a security deposit and returned to the client AFTER the event once sole + luna events inspects equipment for damage. the client is responsible for the full replacement value of any damage to equipment. sole + luna events will provide an invoice at the time of booking. bookings are for an overnight hire period only. the client is responsible to pay the entire balance 7 days before the event. if funds are not received, sole + luna events reserve the right to cancel the event. the $100 deposit is non-refundable. 

regarding cancellations, at least 7 days before the scheduled event, the client must reschedule the event or forfeit the deposit. 

sole+luna events is not responsible to refund for no-shows (i.e., a child is sick the day of the party)

sole + luna events will deliver within 20 miles of 19145. if travel exceeds 20 miles, a $.50 per mile charge to/from the destination applies.

​each tent is approximately 4 feet wide and 7 feet long. it is the client's responsibility to ensure the area is clean and furniture is removed before setup begins. sole + luna events will not move furniture or clean up before or after delivery and collection. the client is responsible for ensuring there is enough space provided for walkway and safe sleep.

no smoking, eating, or drinking in tents. pets are not permitted in the tent area. no markers, crayons, paint, slime, glitter, etc., are permitted in the tents. the equipment is flammable, and the client will ensure there are no open flames, lighters, or matches near the tent area. 

most of our decor uses batteries. however, some of our tent lights require power. (gamer + glow themes). the client is responsible for providing power. 

due to restrictions on elevators and stairs, sole + luna events will not book events at apartment complexes and hotels.

a predetermined time for setup will be established between sole + luna events and the client. equipment will be picked up by 12 PM the following day. the client is responsible for being present on the day of setup and pickup. no bystanders are permitted in the room during setup. it takes approximately 2+ hours to set up and approximately 1 hour to take down, depending on the size of the event.

weather- sole + luna events reserves the right to cancel any event due to unsafe weather conditions. If the client and sole + luna events cannot agree on a rescheduling date, sole + luna events will issue a full refund. the safety of our staff is a top priority.

it is the client's responsibility to supervise children with the hire equipment. sole + luna events is not liable for any claim to personal injury, death, loss or damage to any persons or property however caused. sole +luna events is not is not liable for any claim relating to allergic reactions to equipment or materials. the client assumes all risks of participating in any/all activities associated with the scheduled event. 

terms of agreement: FAQ
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